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Projects

Jam Family Calendar

Designing calm into the most chaotic surface in a family's life

  • Mobile
  • iOS
  • Android
  • Web
  • AI
  • Consumer
Client
Bitboundaire
Year
2023
Discipline
Design & Product
Role
Product Designer & Product Manager
Live
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Jam Family Calendar cover

What I did

  • End-to-end product design across iOS, Android and web
  • Design system and cross-platform component library
  • Information architecture for shared calendars, lists and assignments
  • Onboarding and the email-forwarding capture flow
  • Roadmap and prioritisation across three platforms
  • Discovery with parents; defining the core coordination loop
  • Spec and rollout of AI-powered email-to-event extraction
  • Activation and retention instrumentation

Jam is a shared family calendar built on a simple observation: the hard part of family logistics is not displaying the schedule, it is getting the schedule in there at all. Practices, half-days, birthday parties and permission slips arrive as email, screenshots and group-chat messages, and one parent silently absorbs the job of transcribing them.

Jam was founded by Jessica Etting and Amanda Roessler, both parents, and went through Techstars. It ships on iOS, Android and web, and has been covered by Mashable, Fast Company, PureWow and Scary Mommy.

The problem

A family calendar is a coordination tool disguised as a display tool. Existing options optimised the wrong half:

  • Capture is manual. Every event has to be read, interpreted and re-typed.
  • Load is invisible. The parent doing the organising gets no credit and no relief.
  • Context is scattered. The event is in the calendar; the address, the what-to-bring and the reply-by date are back in the original email.

The product

Three pillars, in the order a family actually experiences them.

Organization

One place for all the family things: every member’s events, schedules and responsibilities in a single view, rather than one calendar per parent plus a paper copy on the fridge.

Coordination

Shared to-do lists and assignable tasks, so responsibility can be handed to a specific person instead of implicitly landing on whoever noticed first. This is the feature that makes the invisible load visible.

Automation

Forward an email (a school newsletter, a party invitation, a season schedule) and Jam extracts the events and adds them to the calendar. It turns the most tedious step into a single gesture, and it is the reason the calendar stays current instead of decaying after week three.

Approach

The core bet was that capture, not display, is the retention lever. A family calendar that requires manual entry degrades predictably: heavy use in week one, abandonment by week four, because the cost of keeping it accurate exceeds the benefit of it being accurate. Email forwarding attacks that directly, with a deliberately low-ceremony interface: no integration to configure, no permissions to grant, and no new habit beyond one the user already has.

That bet set the design constraints too. The interface had to work for a parent standing in a school pickup line: one hand, ten seconds, high stakes. Which drove strong colour-coding per family member, generous touch targets, and an information hierarchy that answers whose, when, where before anything else.

Cross-platform parity mattered more than platform idiom. Families mix iPhone and Android, and a feature that behaves differently by device creates exactly the coordination failure the product exists to remove.

Outcome

Jam ships on iOS, Android and web with a 30-day free trial, and continues to build around the capture loop as the product’s centre of gravity.